Return Policy

Returns

We understand that sometimes things just don't work out. That is why we offer a 30 day money back guarantee and free shipping on all orders.

To request a return please email us at info@shopthewoodenlace.com with the order number and reason for the return. We will then email you a shipping label.

Exchanges

Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items.

Defects or Problems with your Order?

If you have received an item with any problems or defects, please contact our warehouse within 3 DAYS to inform us of the issue. If we are not notified within 3 days of receiving the item, then it will no longer qualify for a return or replacement. You must include a photo of the damage / defect with your email.